We can read your thoughts.
We help our each client to reduce costs and improve patient outcomes through insights into consumer behaviors, beliefs, and needs.
- We help our clients transform their performance in areas such as marketing, consumer acquisition, customer relationship management (CRM), care management, chronic disease management, adherence, self-care, prevention, and wellness.
- We serve all healthcare stakeholders, including insurers, providers, pharmacy or pharmacy benefit managers (PBMs), retailers, and health authorities. We bring a complete perspective on consumer needs and experiences.
We help our clients to:
- Build comprehensive consumer strategies and shift to consumer-focused business model and mindset.
- Identify and capture the most valuable consumer segments and use new distribution channels.
- Develop growth strategies based on new consumer-oriented products and services.
- Deploy behavior change approaches in conjunction with risk-based consumer segmentation to reduce costs for customers associated with lifestyle-related conditions such as smoking and obesity.
- Identify and implement innovative approaches to engage patients and consumers to improve adherence to treatment regimens and outcomes.
- Develop tailored online health products for providers, refining their online health value proposition to better meet the preferences and needs of specific consumer segments.